Store Policies

 

Payment

On-line we accept Visa, MasterCard, Discover, American Express and PayPal. Credit card payments are handled through ProFlow. You can be confident that credit card transactions through ProFlow are secure. ProFlow is part of the PayPal family and intigrates all the same high security features of PayPal. 

If you prefer to pay by check please contact us via e-mail at info@greensheepshop.com or by telephone at (714) 318-3182. Please note items will ship once funds have been cleared through our financial institution.

Pricing and Sales Tax

Our prices are in US currency and are subject to change without prior notice. California residents will be charged 8.00% sales tax. Orders shipped outside the state of California are not subject to sales tax.

Domestic Shipping

Domestic shipping cost, within the United States, is flat rate of $6.50. Packages are shipped via USPS First Class or Priority Mail. 

Overnight and 2-day shipping options are available. For these options, shipping charges will be the actual shipping costs charged by the shipping company.

International Shipping

Please contact us directly at info@greensheepshop.com if you would like to place an international order.

“Yarn of the Month”

Here at the Green Sheep Shop we are pleased to offer a “yarn of the month”. The “yarn of the month” will be featured on our homepage and a special discount of 20% will apply throughout the month. Please note, the discount applies to yarn that is currently in-stock and purchase of “yarn of the month” does not apply toward the volume discount.

Returns

The Green Sheep Shop wants you to be completely satisfied with your purchase. Therefore, we accept returns within 30 days of purchase (please note exceptions below). All returned merchandise must be in new, unused condition, in its original packaging. Once merchandise is received we will refund your payment or issue store credit, whichever you prefer. We do not pay for return shipping and we do not refund shipping cost unless an error occurred on our part or if the item is damaged or defective.

Return exceptions: We cannot accept returns for books, patterns, needles, kits, sale items, clearance items and flash sale items. Yarn that has been wound into a ball is non-refundable. All special orders are non-refundable and non-cancelable.

To initiate return of merchandise, please contact us via email at info@greensheepshop.com or via telephone at (714) 318-3182. We will then provide you with return authorization and shipping instructions.

Privacy Policy

Green Sheep Shop takes your privacy seriously. Your personal information will never be disclosed or sold to a third party. Cookies are used on our site to keep track of the items in your shopping cart. The information we gather is used solely by us in order to develop our site, enhance your shopping experience, and to communicate special events and offers to you.

Questions and Feedback

Your questions and/or feedback are always welcome. Please contact us at info@greensheepshop.com.

 

 

- Fondly

Annette Nestegard
Green Sheep Shop - Owner